Many companies will have their own courses, and when an employee is ready, he or she can undertake the courses and possibly advance to the next level. These courses can see hard workers become managers, team leaders or supervisors.
Major brands use courses to structure their employees, and there can be no argument about an individual’s becoming ma manager if he or she has passed all of the necessary courses and shows they possess the skills needed to excel in the role.
People talk about the retail industry as a dead-end area, but it depends on the business you’re working for. Some companies want to see you advance through the ranks, and it’s usually courses that determine your next level.